FAQ

Questions, answered plainly

What IgnisArc connects to, how the work starts, and what stays under your control.

01 — COMMON QUESTIONS

The things people ask first

What does IgnisArc do?

IgnisArc maps how an operation actually runs, then rebuilds the friction — scattered spreadsheets, manual approvals, disconnected tools — as governed, intelligent workflow.

Does IgnisArc work with SQL Account?

Yes. IgnisArc takes invoices and ledgers in from SQL Account and posts entries back. The connection is made through database, file, or email exchange rather than an official vendor API.

Does IgnisArc work with AutoCount?

Yes. IgnisArc exchanges sales and stock records with AutoCount in both directions, connected through database, file, or email exchange rather than an official vendor API.

Does IgnisArc work with Million accounting software?

Yes. IgnisArc takes payroll and ledger entries in from Million, connected through database, file, or email exchange rather than an official vendor API.

Which other systems does IgnisArc connect to?

SAP, NetSuite, Xero, QuickBooks, Salesforce, HubSpot, Google Workspace, Microsoft 365, Excel and Sheets, Slack, email and IMAP, REST and webhooks, S3 and object storage, and SQL databases.

Do I have to replace my accounting system?

No. IgnisArc builds a governed layer on top of the systems you already run. It is never a rip-and-replace.

What happens in the first working session?

Thirty minutes on your own systems rather than a sandbox. You pick the process that hurts most, we trace how it actually runs today — every handoff, system and exception — and you leave with a concrete plan to rebuild it as governed flow.

Is the automation auditable?

Yes. Every automation is auditable and reversible by default, so oversight scales with throughput rather than against it.

What is document intelligence?

Handling of document-heavy processes: extracting the data out of documents, routing it, and producing structured output that other systems can consume.

Who is IgnisArc for?

Finance and accounting teams, operations teams, and document-heavy teams — the work that runs the business rather than a single department tool.

How does an IgnisArc engagement run?

Map, automate, add intelligence, scale. The team works inside your operation and builds in it, tracing real handoffs rather than the org-chart version.

Where is IgnisArc based?

IgnisArc is the brand of Ignis Arc Technologies Sdn. Bhd., headquartered in Malaysia.

Does IgnisArc sell a single product?

No. IgnisArc is an umbrella. This corporate site is the front door, and the individual products are separate applications that open in their own tabs.

Is there a customer login?

Not on this site. The corporate site is marketing and handoff only; there is no customer sign-in yet.

Where does AI actually get used?

Only where it makes the operation faster, clearer or more scalable. AI does the reasoning where it earns its place, and never for the demo.

How do I get in touch?

Through the contact page, which opens your own email client with a pre-filled message to the team.